Privacy Policy | Frame Co., Inc.

Introduction

Frame Co., Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website framecoinc.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a bid or estimate for framing services
Contact us via phone, email, or contact form
Apply for employment opportunities
Subscribe to our newsletter or communications
Otherwise interact with our services

This personal information may include: name, email address, phone number, mailing address, project details, property location, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website and search terms used
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process and respond to bid requests and inquiries
Communicate with you about projects, services, and updates
Improve our website and customer service
Send marketing communications (with your consent)
Comply with legal obligations and protect our rights
Prevent fraud and enhance security
Analyze website usage and trends

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., website hosting, email delivery, analytics)
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
Legal Requirements: We may disclose information when required by law or to protect our rights and safety
With Your Consent: We may share information for any other purpose with your consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to request copies of your personal information
Correction: The right to request correction of inaccurate or incomplete information
Deletion: The right to request deletion of your personal information
Opt-Out: The right to opt out of marketing communications
Data Portability: The right to request transfer of your data to another organization

To exercise these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Frame Co., Inc.

Kansas City, MO

816-985-5275

[email protected]

Monday - Friday: 8:00 AM - 5:00 PM

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.